At Tobaccon.com, we make shipping easy, reliable, and fully discreet. Your order will be handled with care from the moment you place it to the moment it reaches your door.

1. Order Processing Time
• All orders are processed and shipped within 24–48 business hours after payment confirmation.
• Once shipped, you will receive a tracking number via email.

2. Shipping Methods
• We work with dependable international carriers and postal services.
• Worldwide shipping is available — including to the USA, Canada, Europe, and CIS countries.

3. Estimated Delivery Times
• USA & Canada: 14–21 business days.
• Europe: 10–15 business days.
• CIS and other regions: 12–20 business days.

Shipping times may vary slightly depending on location, postal service performance, and local regulations.

4. Tracking & Monitoring
• Every package is shipped with a valid tracking number.
• You’ll be able to track your order online from dispatch to delivery.

5. Secure Packaging
• Orders are packed in plain, neutral packaging — no branding or product info on the outside.
• We prioritize your privacy and product safety.

6. Delivery Support & Guarantees

Your trust is important to us. That’s why we offer:
• Free reshipping if your package is lost (no movement after 30 days).
• Full refunds if reshipping isn’t possible.
• Photo proof of packing and shipping if requested.
• Fast, friendly support throughout the process.

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If you have any questions, please get in touch with our team — we’re here to assist you.